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Platform Security & IT Infrastructure
Is FXBO compatible with various trading platforms, and if so, which platforms does it integrate with? Can FXBO be seamlessly integrated with payment processors? If yes, what payment processors are supported? Can you explain the integration capabilities of FXBO with other systems or software? Can you provide information about the scalability of FXBO and its ability to handle growing demands? Does the CRM offer welcome bonus to clients? How secure is my data with FXBO? What if I'm interested in a product that is not already integrated with the CRM? What kind of customer support services does the FXBO vendor provide and how responsive are they?
CRM Operations & Growth
What features or functionalities does FXBO offer to enhance customer satisfaction and improve the overall customer experience? Can we create our own Client Area? Can we run multiple brands under one CRM? Can you provide information about the customer onboarding tools or features available in FXBO to streamline the onboarding process? How does your loyalty program work? How long does it take to integrate with your CRM software? How secure is my data with FXBO? What kind of customer support service do you provide and how responsive are you? What tools or features does FXBO provide to personalize communication with customers and enhance the customer experience?
Agent & Sales Performance
What features or functionalities does FXBO offer to ensure ease of use for its users? Can you explain the integration capabilities of FXBO with other systems or software? Does FXBO have the ability to track and monitor customer engagement? How does it provide insights into customer behavior? What security measures and features does FXBO employ to safeguard user data and ensure the platform's security?
Business Intelligence & Reporting
Can I track prop trader performance in real-time with this CRM? Can you explain the integration capabilities of FXBO with other systems or software? Does FXBO have analytical capabilities to process and analyze customer data? How does it help in gaining actionable insights? Does FXBO include reporting and analytics features to track performance and generate insights? What kind of reporting tools are available? Does FXBO offer automation capabilities for managing customer-related tasks? If yes, what specific tasks can be automated? How secure is my data with FXBO?
Proprietary Trading & Management
Can I track prop trader performance in real-time with this CRM? How does the FXBO Prop Trading CRM support challenge creation? Is the FXBO Prop Trading CRM scalable for firms of different sizes? What is the FXBO Prop Trading CRM?
Partner & Affiliate Management
Can you explain how the Partner Area automates daily processes and helps IBs manage their campaigns? How can the Partner Area support my IB partners in generating business and growing my brokerage? What tools and features are available in the Partner Area to assist IBs in tracking referrals and commission? What type of IB schemes does FXBO offer?
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How secure is my data with FXBO?

Your Data Security Is Our Top Priority at FX Back Office (FXBO) 

At FXBO we take data security seriously. Here’s how we keep your data safe: 

  1. Your Data, Your Control 

Client data is stored on your own servers, giving you full control and access. Unlike other platforms, we do not store your data on our servers, ensuring maximum privacy and security. 

  1. GDPR Compliance 

We are fully compliant with GDPR regulations to protect your sensitive information. We conduct quarterly reviews with an independent law firm specializing in GDPR compliance for tech companies in Cyprus.  

  1. Penetration Testing & ISO 27001:2022 Certification 

Our platform undergoes rigorous annual penetration testing to identify and address any vulnerabilities. We are also certified with ISO 27001:2022, the latest international standard for information security management systems (ISMS). This certification ensures we follow best practices in data protection, risk management, and security controls. 

  1. Advanced Security Measures 

We utilize cutting-edge security protocols, including advanced encryption, multi-factor authentication, and network security measures to safeguard your data from cyber threats. Our dedicated IT security team continuously monitors and updates these protocols to stay ahead of potential risks.  

  1. Employee Data Masking 

Even our employees cannot access your client data in the CRM—everything is masked for added protection. 

By choosing FXBO, you’re partnering with a platform committed to data protection, cybersecurity, and compliance with international standards. Rest assured, your data is in safe hands. For secure, reliable CRM solutions, trust FXBO. 

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